Frequently
Asked Questions
Trusted by 1.2K+ Customers
General Questions
How much does drainage repair or installation usually cost?
Every property is different. We provide a clear quote after assessing your situation. Costs depend on whether you need a French drain installation, foundation perimeter drain, or simpler drain cleaning.
How quickly can you respond to an emergency?
We offer true 24/7 emergency service with no extra charge for after-hours calls. In most cases across Greater Vancouver, we can be on-site the same day or within a few hours.
What is the difference between French drain and drain tile?
French drains are typically used for surface water and yard drainage. Drain tile (weeping tile) is installed around the foundation to manage groundwater. We often recommend the best solution based on your specific issue.
Do you offer a warranty on your work?
Yes. We provide a 15-year warranty on all new French drain, drain tile, and foundation perimeter drain installations.
Drain Cleaning & Inspection
How do you clean drains that regular snaking can’t fix?
We use high-pressure hydro jetting, which cleans the entire pipe using powerful water jets. It removes grease, roots, sludge, and debris much more effectively.
When should I get a drain camera inspection?
It’s recommended if you have recurring clogs, slow drains, bad odors, or suspect tree roots or pipe damage. The camera allows us to see the exact problem without unnecessary digging.
French Drain & Yard Drainage
How long does French drain installation take?
Most residential French drain installations take 1–3 days, depending on the size and complexity of the project. We always restore the area neatly when finished.
Will a French drain solve my soggy yard problem permanently?
When properly designed and installed, a good French drain system usually provides long-term results for many years.
Foundation & Basement Drainage
Can you fix a wet basement without major demolition?
In many cases, yes. Installing or repairing an exterior perimeter drain is often the most effective solution and typically requires excavation only around the foundation.
What causes water to enter my basement walls?
The most common cause is poor exterior drainage and hydrostatic pressure pushing water against the foundation. A properly installed perimeter drain usually solves this.
Process & Reliability
Will the work damage my landscaping or driveway?
We work carefully to minimize disruption and always restore grass, sod, and surfaces so your property looks clean when we finish.
Do you serve my specific city in Greater Vancouver?
Yes. We provide full service across all of Greater Vancouver, including Burnaby, Surrey, Vancouver, Richmond, Coquitlam, Delta, North Vancouver, West Vancouver, and surrounding areas.
What if the drainage problem returns after the repair?
We stand behind our work. If any issue related to our installation returns within the warranty period, we will return and fix it at no additional charge.
